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Manager On Duty Silver Spring, MD

Manager On Duty

Full Time • Silver Spring, MD
Our swimmers are not only diving into great lessons, our team is also diving into great opportunities! At Goldfish Swim School, we care about teaching children to be safer in and around the water, while making their experience Golden. A Manager On Duty is responsible for ensuring the success of our swim lessons by training, managing and motivating a successful team, coordinating and reviewing class schedules and ensuring you have a school that’s set up for success at every lesson. You’ll guide new team members and families through their first days at Goldfish and be there to support them as they progress in our program and in life.

Your success in this role will be measured by your ability to:

  • Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment
  • Train a team who provides the same quality work as you and doing quality work yourself by cross-training in multiple roles, substituting when necessary and representing Goldfish Swim School’s core values 
  • Do the right things, making the right decisions and treating people with integrity, compassion and trust
  • Understand and lead the daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures
  • Provide training to staff and stay on track with quarterly and annual enrollment goals and any subsequent goals intended to measure success
  • Create and implement a plan of action when quarterly and annual goals are off track
  • Gain high level competency in class bookings, scheduling, reporting and administrative functions as well as the Goldfish Swim School curriculum, swim lesson quality standards and safety standards 

What else do you need to know?

  • Everyone in our building is lifeguard CPR & AED certified, so you must be able to pass a basic swim test (50 yards) to earn your certification. All management team members will also obtain their Certified Pool Operator (CPO) certification
  • You will direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the school
  • We require schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek and be able to work the same scheduled days every week (Ex. Every Monday from 8:30-4:30)
  • Full medical and benefits package, PTO and 401k options are offered with this position

Want to know what our team loves about working for Goldfish?
Click here (or visit https://www.youtube.com/watch?v=TZTVvr5AgIA&t=33s ) to see what they have to say!

Goldfish Swim School strives to make a difference. As a company, we’re committed to:

  • making a global difference by partnering with the USA Swimming Foundation, the Make A Wish Foundation and the National Drowning Prevention Alliance to support children across the country in learning how to swim and to be part of something bigger than ourselves
  • giving back to our local communities by going out and educating those outside our school on the importance of water safety and the science of swimplay and by supporting our local family programs, including Highmark’s Caring Place
  • making a change within our own four walls. We know that the real change starts with what we do every day and we’re passionate about doing our part to contribute to the prevention of accidental drowning, the #1 cause of injury-related death among children ages 1-4
  • building a team that cares about the culture we’ve built at Goldfish Swim School just as much as we do. Our family of schools was just named in the Top Places to Work in Pittsburgh, an achievement made possible by the nominations of the crew members who work here

At Goldfish Swim School - Silver Spring, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!

The safety of our swimmers, parents and team members is of the utmost importance. Our pools are disinfected by a Nexgen chlorination system and additionally filtrated through a UV system to provide the safest swimming environment. Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus. Industry experts note that indoor pools and pool operator are far superior at minimizing virus transmission than most indoor spaces.

Our team is filled with both backgrounds and futures in: 
Child Care, Elementary Education, Babysitter, Coach, Stay at Home Mom, Camp Counselor, Fitness Instructor, Teachers Aide, Special Needs, Fitness, Lifeguard, Swimming, YMCA, Teacher, Mentor, Childcare, Entry-Level, Full Time, Sales and Customer Service, Food & Beverage, Restaurant Management, Retail Management, Athletics
Compensation: $23.00 per hour




Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

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Why Dive In With Goldfish?

Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!